Base
Get to know the basics around using Base and get help with more advanced features
By Shawnette and 3 others4 authors100 articles
- How expiry dates on your listing mandates work
- Listing view and lead reports
- How to add a new property listing
- An overview of listing syndication to portals and your own website
- Listing reports overview
- How to use the interactive listing map tool
- Timeline view and pinning notes
- How to configure and use listing tags
- How to add documents to your listings
- Customize notification alerts for property mandates
- How to list a property on auction with date and venue
- How to use the photo zoom function on Base
- How to add multiple agents to a single property listing
- How to re-assign a lead to another user or agent within your office
- Add external files, virtual tours, and video tours to your listing
- How to generate and print property brochures
- How to use the auto-commissions calculator
- How to apply filters to the listings landing page and reports
- How to edit a listing
- How to add photo descriptions to images
- Listing calendar overview
- Saving and accessing listing drafts
- How do I add photos to a listing?
- How to add an on show date to your listing
- How to change the listing agent
- How to list property for international locations
- How to remove the 'reduced' banner from a listing
- My feeds tab is not showing on a new listing
- How to delete a listing from Base
- Listing disclaimer Feature
- Help File: Private Property – Address Insufficient (Scheme/Complex Name Required)
- Rented Feature in Base
- Brochure Preview & AI Writing Assistance
- Sales Progress Report (Beta)
- How to add a new contact to my database
- How to categorise your personal contacts
- Adding a contact to a property listing
- What is the difference between private and shared contacts?
- Capturing buyer requirements and running matching reports
- Automated leads import from property portals
- Contact calendar overview
- How to check the last activity date on a contact
- Agent Contact Details Download Guide
- Using the WhatsApp Click-to-Chat Feature
- How to re-assign a contact to another user or agent within your office
- Requirement Matching Report
- Import Contacts into Base
- Configure data access between individual users
- Setting required listing contacts on new listing mandates
- How to add users to your Base account
- Customise your activity tracking through diary actions
- How to create extra description fields with custom listing tags
- Zapier integration overview
- Configure email integration
- How to configure individual portal access for agents
- How to use the 2-Way SMS Feature
- How to create Base API keys
- How to update a user profile in Base
- How to update your public profile
- How to change your agency logo
- How to select a colour theme and add system logo for Base
- What to do when you forgot your Base password
- How to choose a role for a user on Base
- How to customize your office contact type tags
- How to remove users From Base
- How to update your profile photo
- Creating Zaps to Automate Property Listings on Social Media
- How to Edit, Add, or Update a Mobile Number
- How to Hide a Profile from External Portals
- How to Change Your Office Contact Information
- Portal specific field customisation
- Viewing Lead Contact Information in Base
- How to Enable Two-Factor Authentication (2FA)
- How to Update Your Password
- What are the Base file size, listing and photo limits
- How do I add calendar reminders to contacts or listings?
- How do I pin notes to a contact or listing mandate?
- Importing your data from external service providers
- How to update a listing status
- Can I add multiple contact numbers to my property listing or profile?
- Resolving common listing syndication errors
- Can I build custom property brochures?
- Can general Flex website enquiries go to several users at once?
- How to add a video to your website news