Base
Get to know the basics around using Base and get help with more advanced features
Base quick start guide - for agents
Base quick start guide - for administrators
How expiry dates on your listing mandates work
Listing view and lead reports
How to add a new property listing
Listing reports overview
How to use the interactive listing map tool
Timeline view and pinning notes
How to configure and use listing tags
How to add documents to your listings
Customize notification alerts for property mandates
How to list a property on auction with date and venue
How to use the photo zoom function on Base
How to add multiple agents to a single property listing
How to re-assign a lead to another user or agent within your office
Add external files, virtual tours, and video tours to your listing
How to generate and print property brochures
How to use the auto-commissions calculator
How to apply filters to the listings landing page and reports
How to edit a listing
How to add photo descriptions to images
Listing calendar overview
Saving and accessing listing drafts
How do I add photos to a listing?
How to add an on show date to your listing
How to change the listing agent
How to list property for international locations
How to remove the 'reduced' banner from a listing
My feeds tab is not showing on a new listing
How to delete a listing from Base
Listing disclaimer Feature
Help File: Private Property – Address Insufficient (Scheme/Complex Name Required)
How to add a new contact to my database
How to categorise your personal contacts
Adding a contact to a property listing
What is the difference between private and shared contacts?
Capturing buyer requirements and running matching reports
Automated leads import from property portals
Contact calendar overview
How to check the last activity date on a contact
Agent Contact Details Download Guide
Using the WhatsApp Click-to-Chat Feature
How to re-assign a contact to another user or agent within your office
Configure data access between individual users
Setting required listing contacts on new listing mandates
How to add users to your Base account
Customise your activity tracking through diary actions
How to create extra description fields with custom listing tags
Zapier integration overview
Configure email integration
How to configure individual portal access for agents
How to use the 2-Way SMS Feature
How to create Base API keys
How to update a user profile in Base
How to update your public profile
How to change your agency logo
How to select a colour theme for Base
Keeping your Base account safe
What to do when you forgot your Base password
How to choose a role for a user on Base
How to customize your office contact type tags
How to remove users From Base
How to update your profile photo
Creating Zaps to Automate Property Listings on Social Media
How to Edit, Add, or Update a Mobile Number
How to Hide a Profile from External Portals
How to Change Your Office Contact Information
No transfer duty - P24
Viewing Lead Contact Information in Base
What are the Base file size, listing and photo limits
How do I add calendar reminders to contacts or listings?
How do I pin notes to a contact or listing mandate?
Importing your data from external service providers
How to update a listing status
Can I add multiple contact numbers to my property listing or profile?
Resolving common listing syndication errors
Can I build custom property brochures?
Can general Flex website enquiries go to several users at once?
How to add a video to your website news