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Using the WhatsApp Click-to-Chat Feature
Using the WhatsApp Click-to-Chat Feature

We've added WhatsApp Click-to-Chat on the Contacts Overview and Contact Tab, enabling quick conversations with any contact.

Shawnette avatar
Written by Shawnette
Updated over a week ago

How to Use Click-to-Chat

The Click-to-Chat feature allows you to quickly start conversations with your contacts directly from Base. Follow these steps to use this feature:

  1. Access Contacts:

    • Click on the Contacts icon in the Menu.

  2. Select a Contact:

    • Find and open the contact you want to start a conversation with.

  3. Initiate Chat:

    • Click on the Click-to-Chat icon within the Contact Tab to begin a new conversation with the selected contact.

Note: The Click-to-Chat feature requires a cell number to be associated with the contact. If no cell number is available, you will not be able to use this feature.

This enhancement streamlines communication by providing a direct and convenient way to start chats with your contacts.

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