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Viewing Lead Contact Information in Base
Viewing Lead Contact Information in Base

To access lead contact information in Base, there are a few configurations and features you need to set up first. Below are the steps and recommendations to ensure you have the best experience accessing lead stats and enquiries

Shawnette avatar
Written by Shawnette
Updated over 3 weeks ago

1. Configure Email Integration

To view lead contact information effectively, you must configure your email integration in Base. This ensures that enquiries from potential buyers are properly linked to Base.

Follow this guide to set up email integration: Configure Email Integration

2. Enable Base Listings Views Feature

For a comprehensive view of listing stats and enquiries, it is highly recommended to enable the Base Listings Views feature. This feature allows you to:

  • See detailed statistics on property performance.

  • Access a clear view of who made enquiries about a specific property.

Important: There is a one-time setup fee for enabling the Base Listings Views feature. Please contact the support team for more information on activating this feature.

3. Alternative Options If Base Listings Views is Not Set Up

If the Base Listings Views feature is not configured, you can still access lead stats and enquiries, but you will need to retrieve this data from external systems:

  • Property24: Use the Agent Zone to view stats and enquiries.

  • Private Property: Access insights through their insights system.

By following these steps, you can ensure seamless access to lead contact information and property performance data. If you have any questions or need assistance, feel free to reach out to our support team.

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