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How to Hide a Profile from External Portals

To prevent a profile from being visible on external portals

Shawnette avatar
Written by Shawnette
Updated this week

Important: These steps only apply to new users who have not yet been published to the portal.


If the user is already displaying, you must first deactivate their profile before applying the method below.

For New Users (Not Yet Displayed)

To prevent a new user from showing on the portal:

  1. Click on the Cogwheel (βš™οΈ) to access the settings.

  2. Go to Settings.

  3. Select Profile.

  4. Locate the "Publish to Portal" option and toggle it Off.

  5. Click Save.

This will keep the user active in your system but hidden from the portal.

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