Note: Only users with admin access can update office contact information. After making the update, remember to contact external portals to request a contact number update, as some portals do not update automatically via the feed.
Steps to Update Office Contact Information:
Log into Base
Use your admin credentials to access the Base platform.
Access Settings
Click on the cogwheel icon next to your name.
From the dropdown menu, select Settings.
Navigate to Offices
In the Settings menu, locate and click on Offices.
Select Your Branch
Find your branch in the list and click on it.
Update Contact Information
Click on Contact Info.
On the next page, update the office contact number as needed.
Notify External Portals
Reach out to external portals directly to ensure the updated contact number is reflected on their systems.