Only admin roles can update office contact information. Some portals do not allow contact details to be updated via external systems, in this case, please make direct contact with the portal.
Steps to Update Office Contact Information:
Log into Base
Use your admin credentials to access the Base platform.
Access settings
Click on the cogwheel icon next to your name.
From the dropdown menu, select Settings.
Navigate to offices
In the Settings menu, locate and click on Offices.
Select your branch
Find your branch in the list and click on it.
Update contact information
Click on Contact Info.
On the next page, update the office contact number as needed.
Verify contact details on external portals
Please wait 30min to 24 hours for contact details to reflect on portals.
If the details aren't updated, please contact the relevant portal.