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How to Change Your Office Contact Information

update your office contact information in Base.

Shawnette avatar
Written by Shawnette
Updated over 3 months ago

Note: Only users with admin access can update office contact information. After making the update, remember to contact external portals to request a contact number update, as some portals do not update automatically via the feed.

Steps to Update Office Contact Information:

  1. Log into Base

    • Use your admin credentials to access the Base platform.

  2. Access Settings

    • Click on the cogwheel icon next to your name.

    • From the dropdown menu, select Settings.

  3. Navigate to Offices

    • In the Settings menu, locate and click on Offices.

  4. Select Your Branch

    • Find your branch in the list and click on it.

  5. Update Contact Information

    • Click on Contact Info.

    • On the next page, update the office contact number as needed.

  6. Notify External Portals

    • Reach out to external portals directly to ensure the updated contact number is reflected on their systems.

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