When you add a new property listing, you will set the mandate start and expiry dates.

Once the listing is about to expire, you will receive a notification similar to this on your dashboard. You can click on the action button to open the listing and adjust the expiry date if required.

This notification can be controlled in your Base settings section under customise / listings:

Base is configured to expire only active listings - your stock that reaches its expiry date while under offer, or after being sold will not be affected and thus won't automatically be removed from your Flex or MyProperty website. To remove such listings, please mark them as inactive or deselect the relevant feeds in the feed tab.

Most users will have their listing dashboard page set to filtered on active listings, so those expired listings won't appear here, but are not gone. Simply click on the filter and select expired to show your expired listings.

Reactivating an expired listing

To reactivate the listing, you would need to change the mandate status back to active, set a future mandate expiry date, and ensure the correct portals are selected under the feeds section before pressing save.