Forgotten Email Password
Annali avatar
Written by Annali
Updated over a week ago

You can recover the password for your PremiumMail Email account via SMS

How do I update my phone number?

  • Log in to your Webmail account

  • In the top-right corner, click the account’s username and then select Update Phone.

  • Select South Africa and Enter your phone number, and click Save.

  • After your phone number has been updated, you will receive a six-digit verification code that confirms your number.

How do I change my Email password if I forgot it?

  • Click here

  • Enter your email address

  • Enter the phone number associated with your account

  • Enter the 6 digit verification code received on SMS

  • After verifying your account type in a new password

  • Click Reset and log into your account with your updated password

Don't forget to also update your password on any email programs you use on your computer or phone.

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