Step 1: Access Your Marketplace Workspace
Ensure you have an active MyProperty Marketplace profile.
Sign in to MyProperty Marketplace. You can sign in here https://myproperty.market/
Click on Content — this will open your Workspace.
Your Marketplace workspace will already be set up with the necessary tables for your FAQ section.
Step 2: Add a New FAQ Entry
Click on Tables, select the FAQ table, and then Records.
Select Add Row.
Complete the following fields:
Field Breakdown
Category
The main grouping for your FAQ
Examples: Buyer, Seller, Landlord
(Pre-configured during workspace setup)
Term
A short keyword or phrase to label the FAQ
Example: Transfer Duty Payable
Question
The full question as it will appear on your website
Answer
A clear, helpful response to the question
URL
The page URL for the FAQ
Structure:
faq/category/question-separated-by-dashes
Example:
faq/buyer/transfer-duty-payable
Author
The name displayed with the FAQ
Options:
A specific person (e.g. Principal Agent)
Your company name
(Author profiles, including image and bio, are set up during workspace creation)
Highlight
Used for styling on your Flex website
Highlights (bolds) part of the question for better readability
Example:
Question: How much transfer duty is payable when I sell my home?
Highlight field: transfer duty
⚠️ Must match the wording in the question exactly
Step 3: Save and Publish
Click Save once all fields are completed.
Your FAQ will automatically sync to your Flex website.
⏱️ Please allow a few minutes for the update to reflect on your site.
Tips for Best Results
Keep answers concise and easy to understand
Use natural language for better SEO performance
Group FAQs logically using categories
Highlight key terms to improve scannability